Privacy & POPIA Policy

Overview

MegaByteCo is committed to protecting your personal information in full compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

By using this website or placing an order, you consent to the collection and use of your personal information as described in this policy.

What Information We Collect

• Full name and contact details — phone number and email address
• Delivery address
• Payment reference information — we do not store card or banking details
• Device IMEI numbers for sales and warranty records
• Communication records via WhatsApp, email, or the website contact form

Why We Collect It

• Processing and fulfilling your order
• Communicating order updates, tracking information, and customer support
• Complying with legal and regulatory obligations
• Maintaining accurate sales, warranty, and lay-buy records

How We Protect It

MegaByteCo implements reasonable technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. Access to customer data is restricted to authorised personnel only.

Who We Share It With

Your information is never sold, traded, or shared for commercial purposes. It may be shared only with:

• Courier partners — solely for delivery and tracking purposes
• Payment processors — for transaction verification only
• Regulatory or law enforcement bodies — where required by South African law

Your Rights Under POPIA

You have the right to:

• Request access to your personal information held by MegaByteCo
• Request correction of inaccurate or outdated information
• Request deletion of your information where legally permissible
• Object to the processing of your information for direct marketing purposes

To exercise any of these rights, contact us via WhatsApp or email. We will respond within 21 business days as required by POPIA.

Cookies

This website may use cookies to improve your browsing experience and analyse website traffic. By continuing to use this website, you consent to cookie usage in accordance with this policy. You may disable cookies in your browser settings, though some website features may not function correctly as a result.

POPIA Information Officer